Talent Acquisition as a Revenue Driver

Join Josh Secrest, former McDonald's Global Head of TA (and current Paradox VP) and CXR's Chris Hoyt to hear how innovative TA leaders are doing (a lot) more with (a lot) less - moving top line and bottom-line results along the way.

Talent Acquisition as a Revenue Driver

Join Josh Secrest, former McDonald's Global Head of TA (and current Paradox VP) and CXR's Chris Hoyt to hear how innovative TA leaders are doing (a lot) more with (a lot) less - moving top line and bottom-line results along the way.

Episode Summary

Happy New Year! We’re kicking off 2025 with an engaging conversation featuring Josh Secrest, VP at Paradox and former Global Head of Talent Acquisition (TA) at McDonald’s. In this episode, we dive into how innovative TA leaders are redefining success by turning recruitment into a powerful revenue driver. From optimizing processes and leveraging automation to forming strategic partnerships with the C-suite, Josh shares actionable insights that can transform the way we think about talent acquisition.

We also explore game-changing trends, like automation’s impact on efficiency, the evolution of corporate hiring, and the critical need for TA leaders to master the art of building a business case. Plus, you’ll hear Josh’s perspective on where TA is headed in the next two years, including how segmentation and data-driven strategies are shaping the future. Tune in for inspiration, strategies, and practical takeaways to elevate your talent acquisition game!


Episode Highlights Timeline

[3:45] – Reflecting on 2024: Josh shares his journey from McDonald’s to Paradox and his passion for data-driven TA strategies.
[12:30] – The McDonald’s impact: How reducing hiring time from 21 days to 3 days drove revenue and streamlined operations.
[20:10] – The role of automation: Why scheduling tech has been a game-changer and how it’s reshaping the hiring process for high-volume and corporate roles.
[32:45] – Building partnerships with the C-suite: Tips on presenting TA as a critical revenue driver to CFOs and business leaders.
[40:00] – The future of TA: The rise of segmentation, quality-driven corporate hiring, and lessons from sports analytics.
[50:30] – Advice for TA leaders: Why understanding your team’s value proposition is key to securing budget approvals and driving innovation.


Links & Resources


Closing Notes

Thanks for listening to this episode of the CXR Podcast! If you enjoyed the conversation, don’t forget to subscribe, share, and leave a review on your favorite podcast platform. Let us know your thoughts in the comments, and we’ll see you next week for more talent acquisition insights!