Key questions answered
- Which steps stay human? — Interview calibration, offers, onboarding welcome, and exceptions.
- How do we design guardrails? — Human override, disclosures, and accessibility testing.
- How do we track impact? — Candidate satisfaction, acceptance rate, and time-in-stage.
Where to keep humans
- Interview calibration, offer conversations, and onboarding welcome.
- Feedback loops after assessments and key interviews.
- Edge cases: exceptions, accommodations, and escalations.
Guardrails
- Public disclosure of automation use.
- Human override for automated decisions.
- Accessibility and fairness checks for all automations.
Download the Moments that Matter Worksheet
A one-pager to define human vs. automated steps by stage.
DOWNLOAD FORM WILL GO HERE
Author
CareerXroads Research Team — practitioners and advisors from the CXR community. We turn member discussions and data into practical playbooks.