Is HR at a crossroads when it comes to diversity & inclusion?
Earlier this month, in an extended discussion about diversity and inclusion (D&I) solutions that each required some form of cultural change before they could be executed, one person expressed a sentiment that resonated with all 40 talent acquisition leaders in the room: I’m. Just. Tired. Of. Waiting. Every month there are HR transformational discussions occurring…
Gerry Crispin
Help your executives with a better onboarding plan
What separates a successful new chief human resources officer (CHRO) from a struggling one? It might just be those who take the time to understand the business variables before jumping into the people variables. When approached strategically, those first 90-100 days on the job can help set the stage for success. In fact, the advice…
Lars Schmidt
Launching a new community for Talent Management
Talent Management Leaders now have a community of peers focused on helping each other innovate, collaborate, and lead As the premier talent acquisition community for over 20 years, CXR has created a place for Talent Acquisition professionals at all levels to network, share, and grow both virtually and in-person. It’s been exciting to watch the…
Chris Hoyt
Source of Hire: Maybe it’s time to renew the discussion
I was reminded last month that it has been nearly four years since Chris and I wrote the last CareerXroads’ (CXR) Source of Hire Report. It has me wondering: are we really ready to measure the influences that trigger candidate decisions on their long and winding journey to your [incredible] opportunity? [Take our 2019 SOH…
In the gig work economy, who holds responsibility for how candidates and employers connect?
The Wall Street Journal just published an article about the Labor Department’s recent declaration that “Workers lining up jobs through smartphone apps and websites such as Handy and Angie’s List are independent contractors and not employees of those platforms.” While this judgment appears to focus on gig work platforms, it’s also a very important (and…
CXR Podcast: Hoyt talks with AARP and Teradata about the “Talent Experience”
In this podcast, Chris Hoyt catches up with Grant Clough, Director of Talent Acquisition, AARP and Scott Weaver, Director of Talent Acquisition, Teradata, to talk about not only the experience of candidates but of the larger TA structure. In the recent CXR meeting that addressed the full stakeholder experience (Candidate, Recruiter, and Hiring Managers) these…
You’re doing it wrong
Businesses have never done as much hiring as they do today. They’ve never spent as much money doing it. And they’ve never done a worse job of it. In a recent Harvard Business Review (HBR) article titled “Your Approach to Hiring is All Wrong” that’s part of a larger series on Recruiting, Professor Peter Cappelli…
Bad Candidate/Customer Satisfaction Score? Just Buy A Better One.
While it could be argued that a Net Promoter Score (NPS) is the gold standard for measuring customer satisfaction, what isn’t often argued is the value that a company can derive from properly executing a feedback loop meant to improve the delivered experience and thus, the level of satisfaction in question. For those that are…
CXR Podcast with Advocate Aurora Health’s Melissa Le
Gerry Crispin meets with Melissa Le after a recent CXR colloquium meeting to talk about her big takeaways after a day and a half with over 30 TA leaders focused on a new take on the Candidate Experience. At the Charlotte-based Spectrum headquarters, we spent two days collaborating with professionals from across the country who were…
Building community one recruiter at a time
In my first year attending Burning Man there was no shortage of things that I learned about myself and both my own understanding, as well as the true concept of, communities. These revelations (and I don’t use that term lightly) and life lessons (nor that term) lend themselves to the work that we do at…