CXR Recommends: New EEOC Guidelines for ADA and AI

New EEOC guidelines for the use of artificial intelligence in the hiring and employment process

New guidelines issued by the EEOC for AI software within the employment process are a must-read. From recruiting chatbots to gamification in the hiring process, employers are utilizing AI more than ever. This shift isn’t without risk, especially regarding the Americans with Disabilities Act (ADA).

At the recent UNLEASH conference, attendees gave high marks to a talk by the EEOC Commissioner offering insights on why guidelines are necessary at this time.

The EEOC’s guidelines provide a brief overview of algorithmic decision-making in the employment process and how its use may violate Title I of the ADA. The guidelines also provide a way for employers to identify potential violations and how to bring their software and processes into compliance with the ADA.

Recommend checking out the complete guidelines here.

Gerry Crispin

Gerry Crispin

Gerry co-authored eight books on the evolution of staffing and has written 100s of articles and whitepapers on similar topics during a career in Human Resources that spans more than 40 years from HR leadership positions at Johnson and Johnson; to boutique Executive Search firms; a Career Services Director at the University where he received his Engineering and 2 advanced degrees in Organizational/Industrial Behavior; and, GM of a major recruitment advertising firm even as he launched CareerXroads 25 years ago.

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