Candidate Experience in a Specialized World

How is the specialization of recruiting impacting candidate experience?

It’s getting harder and harder to truly define the role of a recruiter in a large organization. Traditional, full-cycle recruiting is falling by the wayside in favor of sourcers and screeners and marketers and analysts — and the list could go on.

This specialization isn’t necessarily a bad thing, of course, but it is worth considering how it’s impacting the candidate’s experience throughout the process. Where the candidate once likely had one point of contact – even a champion – during their recruitment, they now are likely handed off to a variety of people (or bots).

When talking to CXR Community members about their TA teams, we’re starting to see some interesting models that truly leverage automation and let recruiters focus on the work that they do best — and that typically brings the most fulfillment to both recruiter and candidate. Kevin Wheeler did a nice job in a recent article talking about specialization vs generalist and the overall impact on candidate experience. Well worth the read.

Is specialization a positive trend? Survey after survey shows us that candidates are not happy with their recruitment experience. And our current impersonal processes and automations have contributed to this.

Read more from the source Future of Talent Weekly Newsletter: Full-Stack Recruiter or Specialist?, Published by: Kevin Wheeler

Chris Hoyt

Chris Hoyt

A veteran of recruiting and HR, Hoyt is a sought-after speaker with presentations including national conferences with SHRM, LinkedIn, HR Technology, ERE and others in the USA as well as UNLEASH, iRecruit, Australasian Talent Conference and more abroad. Chris has been promoting and leading full scale and enterprise-wide integrations of social media and mobile marketing within workforce strategies for his entire career. His expertise and passion for interactive/social recruiting, candidate experience, and both national and international recruiting strategies are all areas that Hoyt now leverages as co-owner and President at CareerXroads, a Recruiting/Staffing consulting and think tank organization that works with corporate leaders from around the world to break out of traditional recruitment practices and push the envelope in an effort to win the ongoing war for top talent.

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