CXR Recommends: Research on AI & Hiring

We recently took some time to review a new research report from Madeline Laurano of Aptitude Research: Conversational AI and the Future of Hiring and recommend you do the same.

Whether AI is the future or not, is moot. It is what companies are investing time and energy experimenting with right now. The advent of text and voice conversations continues to evolve and is on the cusp of automating hours out of the weekly workflow of every recruiter. Time consuming touch points to screen, engage, schedule, assess, select, onboard and follow up are potential targets getting attention today in more than a third of the respondent firms to Aptitude Research’s survey.

‘Conversational AI’ as a category of TA solutions is the fastest-growing focus point in our space – pandemic aside. As such, it’s time we put some arguments over what constitutes real AI and what doesn’t aside and focus on what some sense of automation and intelligent learning can do for the industry. 

Check out the full report here: Conversational AI and the Future of Hiring: Humans, Technology & How They Work Together


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Chris Hoyt

A veteran of recruiting and HR, Hoyt is a sought-after speaker with presentations including national conferences with SHRM, LinkedIn, HR Technology, ERE and others in the USA as well as UNLEASH, iRecruit, Australasian Talent Conference and more abroad. Chris has been promoting and leading full scale and enterprise-wide integrations of social media and mobile marketing within workforce strategies for his entire career. His expertise and passion for interactive/social recruiting, candidate experience, and both national and international recruiting strategies are all areas that Hoyt now leverages as co-owner and President at CareerXroads, a Recruiting/Staffing consulting and think tank organization that works with corporate leaders from around the world to break out of traditional recruitment practices and push the envelope in an effort to win the ongoing war for top talent.

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