All posts by

Chris Hoyt

Launching a new community for Talent Management

Launching a new community for Talent Management

Talent Management Leaders now have a community of peers focused on helping each other innovate, collaborate, and lead As the premier talent acquisition community for over 20 years, CXR has created a place for Talent Acquisition professionals at all levels to network, share, and grow both virtually and in-person. It’s been exciting to watch the…

CXR Podcast: Hoyt talks with AARP and Teradata about the “Talent Experience”

CXR Podcast: Hoyt talks with AARP and Teradata about the “Talent Experience”

In this podcast, Chris Hoyt catches up with Grant Clough, Director of Talent Acquisition, AARP and Scott Weaver, Director of Talent Acquisition, Teradata, to talk about not only the experience of candidates but of the larger TA structure.  In the recent CXR meeting that addressed the full stakeholder experience (Candidate, Recruiter, and Hiring Managers) these…

You’re doing it wrong

You’re doing it wrong

Businesses have never done as much hiring as they do today. They’ve never spent as much money doing it. And they’ve never done a worse job of it. In a recent Harvard Business Review (HBR) article titled “Your Approach to Hiring is All Wrong” that’s part of a larger series on Recruiting, Professor Peter Cappelli…

Bad Candidate/Customer Satisfaction Score?  Just Buy A Better One.

Bad Candidate/Customer Satisfaction Score? Just Buy A Better One.

While it could be argued that a Net Promoter Score (NPS) is the gold standard for measuring customer satisfaction, what isn’t often argued is the value that a company can derive from properly executing a feedback loop meant to improve the delivered experience and thus, the level of satisfaction in question.  For those that are…

CXR Podcast with Advocate Aurora Health’s Melissa Le

CXR Podcast with Advocate Aurora Health’s Melissa Le

Gerry Crispin meets with Melissa Le after a recent CXR colloquium meeting to talk about her big takeaways after a day and a half with over 30 TA leaders focused on a new take on the Candidate Experience.  At the Charlotte-based Spectrum headquarters, we spent two days collaborating with professionals from across the country who were…

Building community one recruiter at a time

Building community one recruiter at a time

In my first year attending Burning Man there was no shortage of things that I learned about myself and both my own understanding, as well as the true concept of, communities.  These revelations (and I don’t use that term lightly) and life lessons (nor that term) lend themselves to the work that we do at…